RockWin Cookie Policy

At RockWin Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at rockwin.io, what choices you have regarding their use, and how they help us deliver a better experience when you visit our platform. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at RockWin, we use cookies to recognise your device, remember your preferences, and help us understand how you interact with our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you through your account or browsing activity.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Types of Cookies We Use

Our RockWin platform uses several categories of cookies, each serving a specific purpose. Below we explain the different types and why we use them:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. Without them, you would not be able to navigate our platform, log in to your RockWin casino login page, manage your session, or access secure areas such as your account dashboard. They include cookies that:

• Enable you to move between pages and use core features
• Support your session when you complete the rockwin casino sign up process
• Maintain security and prevent fraudulent activity
• Remember your cookie consent preferences

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. The data we collect through these cookies is aggregated and anonymous — it tells us which pages are visited most, how long players spend on certain sections, and where visitors come from. This helps us continuously improve our online casino rockwin experience for all users.

• We measure page load times and identify technical issues
• We track navigation paths to understand user flow
• We use tools such as Google Analytics and similar platforms
• No personally identifiable information is collected through these cookies

Functionality Cookies

Functionality cookies allow our RockWinOnline Casino platform to remember choices you make and provide enhanced, personalised features. For example, we use these cookies to remember your language settings, your preferred currency (such as AUD, EUR, or CAD), and whether you have previously logged in. These cookies make your experience smoother and more personalised each time you return to rockwin.io.

Targeting and Advertising Cookies

We and our trusted third-party partners may place targeting cookies on your device to deliver advertising that is relevant to your interests. At RockWin Online Casino, we want to ensure that promotional content — such as information about our rockwin casino welcome bonus or our rockwin casino free spins offers — reaches users who are most likely to find it useful. These cookies:

• Track your browsing activity across our website and partner sites
• Build a profile of your interests to deliver relevant promotions
• Help us measure the effectiveness of our marketing campaigns
• Are set by us and by carefully selected advertising partners

Third-Party Cookies

Our RockWin casino platform integrates content and services from third parties, including game providers such as Pragmatic Play, BGaming, NetEnt, Play'n GO, and others. These providers, as well as analytics and payment services, may place their own cookies on your device. We do not control these third-party cookies and recommend that you review the privacy and cookie policies of any third-party service you interact with through our platform.

Third-party cookies on our site may be placed by:

• Game providers and live casino software operators
• Payment processors supporting rockwin casino deposit methods (e.g., Visa, Mastercard, Skrill, Neteller, PayID, crypto networks)
• Analytics providers such as Google Analytics
• Customer support tools including live chat software
• Affiliate and marketing tracking partners

How Long Do Cookies Last?

Cookies we place may be either session cookies or persistent cookies. Session cookies are temporary — they exist only while your browser is open and are deleted when you close it. Persistent cookies remain on your device for a set period after your session ends. Here at RockWinOnline Casino, the duration of persistent cookies varies depending on their purpose, but we do not retain cookie data for longer than is necessary.

Your Cookie Choices and Controls

We respect your right to control your personal data and cookie preferences. At Rock Win Casino, you have several options for managing how cookies are used on your device:

Cookie Consent Banner

When you first visit rockwin.io, we present a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your choices at any time through our cookie settings tool available on our website.

Browser Settings

Most web browsers allow you to refuse, delete, or manage cookies through their settings. Please note that restricting certain cookies may affect the functionality of our RockWin platform — for example, you may be unable to complete the rockwin casino login process or access your account without session cookies enabled. Refer to your browser's help documentation for guidance on managing cookie settings.

Opt-Out Tools

You may also opt out of certain third-party advertising cookies by visiting industry opt-out pages such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). These tools do not remove cookies but prevent your data from being used for targeted advertising by participating organisations.

Cookies and Responsible Use of Our Platform

We use cookies as part of our commitment to responsible gaming. Our RockWin Online Casino platform uses session-based and behavioural data to identify patterns that may suggest a player is experiencing difficulties. We may use this information to display responsible gaming messages, enforce session limits, and ensure that our rockwin live casino environment remains safe and enjoyable for all users. We are licensed by the Tobique Gaming Commission under e-gaming licence No. 0000064, and our use of data — including cookie data — is aligned with our regulatory obligations.

Cookies and Your Account Data

When you are logged into your RockWin account, cookies may be linked to the personal data we hold about you, including your registration details, gaming history, and payment preferences. Our full Privacy Policy, available on our website, explains in detail how we collect, use, and protect your personal data in accordance with applicable law. We encourage you to read it alongside this Cookie Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via email if you have an account with us at Rock Win. The date of the most recent revision will always be indicated at the top or bottom of this page. We encourage you to check back periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies at RockWinOnline Casino, please do not hesitate to get in touch with our support team. We are available 24/7 via live chat at rockwin.io or by email at support@rockwin.io. Our operator, Metlait SRL, is registered in Costa Rica (registration No. 3-102-911867). For dispute resolution, you may also contact ADR EGIS at disputes@egis-adr.com.